Privacy & Security Policy

Thank you for choosing Team Wild Stallion Pvt. Ltd. ("the Company", "we", "our"). This Privacy & Security Policy outlines how we collect, use, and safeguard your personal and health data in compliance with the Information Technology Act, 2000 and applicable Indian data protection standards. By using our services, you agree to the practices described in this Policy.

1. Authorized Data Access

Only authorized doctors, assigned medical practitioners, and authorized internal staff may access your personal health data. Access is strictly role-based and limited to the minimum necessary for service delivery.

All individuals with data access are bound by confidentiality obligations and operate under our internal data governance policies.

2. Data Security

We comply with the Information Technology Act, 2000 and applicable data protection standards. Our security measures include:

• Bank-level encryption for data in transit and at rest.
• Secure authentication and password reset verification.
• Regular security audits and access reviews.
• Strict access controls limiting data access to authorized personnel only.

3. Confidentiality

We do not sell or disclose personal or medical information to unauthorized third parties. Your identity is protected — personally identifiable information (name, contact details) is not shared with treating doctors on the platform.

Your health information may only be disclosed in the following limited circumstances:

• With your explicit consent.
• As required by Indian law or court order.
• In cases of immediate danger to you or others.

4. Data Retention

Data is retained only as required for operational and legal purposes. Specifically:

• Health and consultation records are retained for the legally required period under applicable Indian healthcare regulations.
• Financial transaction data is retained as required for accounting and tax compliance.
• Marketing data is retained only with your active consent and may be withdrawn at any time.

5. What Information We Collect

We may collect the following categories of information:

• Personal Identification: Name, email address, phone number, and address.
• Health Information: Medical history, diet preferences, blood reports, body metrics, symptoms, and health goals.
• Payment Information: Payment method details processed securely through our payment gateway; we do not store full card details.
• Usage Data: Pages visited, features used, and interaction data to improve our services.

6. How We Use Your Data

Sensitive user data is solely used for providing or enhancing the functionality and features of our services. Specifically:

• To provide personalized diet plans, exercise routines, and health recommendations.
• To communicate with you about your program and any updates.
• To process payments and maintain financial records.
• To improve the safety and effectiveness of our services.

7. Your Rights

• Right to Access: You can request a copy of your personal data at any time.
• Right to Correction: You can request corrections to inaccurate personal data.
• Right to Deletion: You have the right to request deletion of your data, subject to legal retention requirements.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.

8. Tips for Staying Secure

• Always keep your password private and do not share it with anyone.
• Do not reveal personally identifiable information in consultation queries.
• Do not leave an active session unattended.
• Log out from shared or public devices after use.

9. Contact Information

For privacy-related queries or to exercise your rights, please contact us at:

Email: teamwildstallion@gmail.com
Phone: +91 78140 65351
Address: S.C.O 43, 3rd Floor, Sector 66A, Airport Road, Mohali, Punjab 140308